FAQ

What makes NW PC Mobile Tech different from other computer repair shops?

We are the only home/residential computer shop that is accredited by the Better Business Bureau in Thurston County.  The owner has over 20 years of end to end experience in the computer field, from desktops, printers to high level business servers, with his certifications we believe he is unmatched.  Unlike most other shops that provide up to a 90 day warranty on labor, we offer our customers a zero-cost, one-year warranty on parts and labor for any hardware repair that we conduct. Furthermore, for new computer builds, we also offer a zero-cost, three-year warranty on parts and labor as well.  We are able to provide these warranties because we only use high quality components in our repairs, we will never use sub quality parts to increase our bottom line.  We charge 20%–50% less than our competitors on average, with all of these advantages why go anyplace else?

Do you offer any guarantees or warranty’s on your services?


We do! We are so confident our services are going to stand the test of time that we offer our customers a zero-cost, one-year warranty on parts and labor for any new hardware repair that we conduct. Furthermore, for new computer builds, we also offer a zero-cost, three-year warranty on parts and labor as well.  We also offer a seven day service guarantee, and 30 days of in store or phone technicial support.

What are your hours of operation?

We are open for business Monday to Friday 8:00 a.m.–6:00 p.m. and on Saturdays 10:00 a.m.–6:00 p.m. In addition to our regular business hours, we also provide emergency support after hours.

Do you provide new computer builds?

We are highly experienced with new computer, server and workstation builds. We offer the highest-quality hardware, parts, and extensive warranties to ensure that your final product is exceptional. Contact us today to learn more about your options.

Do you have the resources to order new parts for my network or computer?


We do have the resources to special order any part you need in order to ensure that a repair is completed.

How much do you typically charge for a repair?


We don’t charge by the hour for home/residential services, but provide a very affordable flat rate for each project. Give us a call and provide us with some information and we will offer you a fair quote of services. We charge 20%–50% less than our competitors on average.

 

  Contact our team to find out what we can do for you.

 NW PC Mobile Tech Olympia (360) 486-4586 Tacoma (253) 238-5259

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NW PC Mobile Tech. 9408 Martin Way East Suite 3, Olympia, WA 98516
Phone: Tacoma (253) 238 5259 Olympia (360) 486 4586. Fax: (360) 491 9810. E-mail: shawnr@olycomputerrepair.com

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